Privacy policy
Updated: 16 September 2026
At Rodentcare, we value your privacy. This privacy policy explains how we collect, use and share information when you visit our website or make a purchase. We process personal data in accordance with applicable data protection law, including the GDPR and UK GDPR where applicable.
What information we collect
1. Device information
When you visit Rodentcare, we may automatically collect certain information about your device, including:
• Browser type and version
• IP address
• Time zone
• Cookies installed on your device
• Information about how you use the website
Technologies we use:
Cookies – small data files stored on your device that help the website work, remember your preferences and analyse use.
Log files – record website activity, such as IP addresses, browser type, referring pages and times.
Pixels and tags – may be used to analyse user behaviour and measure the effectiveness of marketing.
2. Order information
When you make a purchase, we may collect the following information:
• Name
• Billing and delivery address
• Payment information
• Email address
• Telephone number
• Information about your order
How we use your information
We use your personal data for purposes including:
Processing orders – handling payments, dispatching goods, sending order confirmations and managing your purchase.
Communicating with you – answering questions and sending information about orders, delivery or other relevant updates.
Preventing fraud – identifying suspicious activity and protecting our customers and our business.
Improving the website – analysing how the online shop is used and improving its functionality and user experience.
Marketing – sending relevant offers, promotions and news where we have the necessary consent or another valid lawful basis.
Sharing information
We may share personal data with trusted third parties where necessary to operate the online shop and provide our services.
These may include:
• Shopify – our ecommerce platform
• Payment providers, such as Klarna and card payment providers
• Delivery and logistics providers – to deliver your order
• Analytics and marketing platforms, such as Google and Meta
We may also share information where necessary to:
• Comply with applicable laws and regulations
• Respond to lawful requests from public authorities
• Prevent or investigate fraud
• Protect our legal rights
Targeted marketing
We may use information about how you use the website to show adverts that are more relevant to you.
This may involve services from providers such as Meta and Google. You can manage your advertising and privacy preferences in the relevant services' settings.
Cookies
Rodentcare uses cookies for purposes including:
• Making sure the website works properly
• Remembering settings and your basket
• Analysing traffic and user behaviour
• Measuring the effectiveness of our marketing
Where required by law, we obtain consent before activating non-essential cookies.
Do Not Track
Some browsers offer a Do Not Track signal. There is no single agreed standard for responding to these signals, so our website does not necessarily change its data processing automatically in response.
You can manage cookies through your browser or our available privacy settings.
Your data protection rights
If you are in the UK, EU or EEA, applicable data protection law gives you rights, subject to relevant conditions and exceptions, including the right to:
• Request access to the personal data we hold about you
• Ask for inaccurate information to be corrected
• Request deletion of personal data
• Ask for processing to be restricted
• Object to certain types of processing
• Withdraw consent you have previously given
• In some circumstances, receive your data in a structured format
To exercise your rights, you can contact us at:
Some providers may process information outside your country, including outside the UK, EU or EEA. Where required, we use appropriate safeguards in accordance with applicable data protection law.
Keeping information
We keep your personal data for as long as necessary for the purposes for which it was collected, or for as long as we are legally required to retain it.
For example, purchase records may need to be kept for a certain period to meet accounting and bookkeeping requirements.
Children under 18
Rodentcare is not specifically directed at people under 18, and we do not knowingly collect children's personal data beyond what is necessary and lawful.
Changes to this privacy policy
We may update this privacy policy when needed, for example following changes to the law, the technology we use or our services.
The latest version will always be available on this page.
Contact
Do you have questions about our privacy policy or how we handle your personal data? If you are concerned about our handling of your data, you can also contact the relevant data protection authority. In the UK, this is the Information Commissioner's Office (ICO).
Email us at:
We work to make sure you can feel confident about how your personal data is handled when you shop at Rodentcare.
Company information
Rodentcare is operated by:
TM Media Ecommerce AB
Slakterigatan 10
721 32 Västerås
Sweden