General terms

Welcome to Rodentcare! By visiting or shopping on our website, you agree to these terms. They explain how we handle your information and how our services work. We recommend that you read them carefully.

Personal data we collect

When you use our website, we collect certain information to deliver our products and improve your experience.

1. Technical information about your device

We may collect:

• Browser type and version
• IP address
• Time zone
• Cookies
• Interactions with the website, such as the pages you visit and how you found us

We use technologies including:

Cookies – small files stored in your browser that help us recognise you.

Log files – record information such as IP addresses, page views and referring pages.

Tags and pixels – help us analyse how you navigate the website.

2. Order information

When you place an order, we may collect:

• Name
• Billing and delivery address
• Payment information
• Email address
• Telephone number

All of this information is treated as personal data.

How we use your information

We use your information for the following purposes:

To manage your order

• Process payments and dispatch orders
• Send order confirmations and invoices
• Communicate with you when needed
• Check for fraud and security risks

For analysis and improvement

• Improve the website's functionality and user experience
• Understand user behaviour and improve our marketing
• Display relevant offers and adverts

Sharing information

We share your information with trusted third-party providers only where needed to deliver our services, for example:

• Shopify – our ecommerce platform
• Google Analytics – for analysing user behaviour
• Payment and delivery providers used to process and deliver your order

We may also share information where necessary:

• To comply with applicable laws and regulations
• To protect us or our customers against fraud
• To respond to lawful requests from public authorities

Personalised advertising

We may use data to show adverts that are more relevant to you. You can manage your advertising and privacy preferences in the relevant platforms' settings.

Do Not Track signals

We do not necessarily change our data collection in response to your browser's Do Not Track signals. You can manage cookies in your browser settings at any time.

Your data protection rights

If you are in the UK, EU or EEA, applicable data protection law gives you rights, subject to relevant conditions and exceptions, including the right to:

• Access your personal data
• Request correction or deletion
• Restrict processing
• Object to certain types of processing

To exercise these rights, you can contact us at kontakt@rodentcare.no.

Some information may be processed outside your country, including outside the UK, EU or EEA. Where required, we use appropriate safeguards in accordance with applicable data protection law.

Keeping personal data

We keep your personal data for as long as necessary for the purpose for which it was collected, or for as long as we are legally required to retain it.

You can contact us to request information about, or deletion of, your personal data.

Changes to these terms

Rodentcare reserves the right to update these terms when needed. Any changes will be published on this page.

Contact

Do you have questions about these terms or how we handle your personal data?

Email us at: kontakt@rodentcare.no

Company information

Rodentcare is operated by:

TM Media Ecommerce AB
Slakterigatan 10
721 32 Västerås
Sweden